All orders are shipped with a selected carrier adapted to your order’s details. They usually operate between 9am—6pm on business days. You can specify an alternate daytime delivery or address when ordering, for example your work address (recommended). Delivery time when the piece is in stock is in average of 7 workdays. If your piece is out of stock, and has to be especially made, there is an average delivery time of 4-8 weeks. All our shipments can be tracked and are insured. We kindly ask you to verify the content upon delivery. Should the package or the content be damaged upon arrival please report it to the currier immediately, or no later than 48 hours after receiving it.

RÈGNE FILS accepts returns if needed. please contact us to get a return confirmation & instructions. You have to return the merchandise no later than 7 days from the date of receipt. We do not accept returns of items that have been worn, altered, or washed. As soon as we have received the returned items and they have undergone a quality control check we will credit your account/credit card. We only credit the card that was used to purchase the items. Please attach the invoice to your return package. Please keep your postage receipt as a proof that the return package was sent. You are responsible for the return expenses.